South West Homes

Wednesday, 10-Mar-2010
Home>Win M&S Vouchers

Win M&S Vouchers


 
1. Customer service
Each month we will draw one entry from those who have submitted a completed questionnaire. You should be 18 years or over to complete this questionnaire and only those entrants who are registered with us for HomeBuy will be eligible.
1.2Taking everything into account how satisfied or dissatisfied are you with the overall services provided to you by South West Homes?
poor0 1 2 3 4 5 6 7 excellent
1.3Were you satisfied with the information you have received about...
Finding a home
Finding a mortgage
The different HomeBuy options
Other information
1.4How satisfied were you when you contacted us by TELEPHONE?
poor0 1 2 3 4 5 6 7 excellent
1.5How satisfied were you when you contacted us by EMAIL?
poor0 1 2 3 4 5 6 7 excellent
1.6How satisfied were you when you contacted us by POST?
poor0 1 2 3 4 5 6 7 excellent
1.7Have our staff...
Been polite?
Been able to assist?
Explained issues clearly?
Been knowledgeable?
1.8How satisfied or dissatisfied are you with our website?
poor0 1 2 3 4 5 6 7 excellent
1.9The process of applying was easy
disagree strongly0 1 2 3 4 5 agree strongly
1.10How did you apply to us?
1.11How long have you been on the register? (months) (value between 1 and 12)
1.12How could we improve our service and the information we provide?
1.13To be entered into our prize draw to win £25 of Marks & Spencer vouchers please tell us your name and contact telephone number.
 
 
 

 
 

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